Refunds and Returns
Refunds and Returns
Equipment purchases that have not yet been installed are eligible for a full refund within 30 days of purchase less the cost of shipping. Recurring Services, regardless of payment frequency, are payable in advance and non-refundable under any circumstances, including changes to phone systems as described in Section 1. There are no refunds provided for unused service. All other purchases, including copywriting, voiceovers, music, recordings and/or any creative work thereto, are non-refundable under any circumstance, whether or not the work was viewed, auditioned, downloaded, or used for its intended purpose.